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Complaint Resolution
Should you have a concern or complaint with us, please contact the Zenith office closest to you. Your concern or complaint will be treated as a priority, and directed to the appropriate Zenith representative, who will try to resolve the matter with you.
Office of the Ombudsman
Zenith Insurance Company
105 Adelaide Street West , 3rd Floor, Toronto, Ontario M5H 1P9
Email: ombudsman@lombard.ca
Telephone: 1-800-268-9680 ext. 4445
Fax: 416-350-4417 The Ombudsman's Office will acknowledge receipt of your complaint or concern within two business days, and provide you with a response immediately following the completion of its investigation. |
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